Why should I choose Dockmate over other manufactures?
All boats with electronic engine control can be equipped with our Dockmate system, regardless of the type or length of the yacht. Our transmitter, preferably worn with a neck strap, is completely waterproof and floats. In our most simple configuration, the transmitter sends a coded digital signal to the receiver which operates the gears and horn. The system can be modularly extended with a bow thruster, stern thruster and up to 2 windlass. Dockmate also exists for boats with only one engine.
How long does Dockmate take to install?
1 to 2 days depending on the boat
Can Dockmate be fitted on my boat?
Yes! your engine control system will need to be electrical/electronic. If your engines have mechanically push/pull cables fitted then we can convert that system for you.
Will Dockmate work on both 12 & 24v boats?
Does Dockmate control more than just my engines?
Yes, it can control 1 or 2 engines, 1 or 2 windlasses, horn bow thruster & stern thruster
Does Dockmate have to be configured to my boat?
Yes, we need to make and models of the boats equipment
What is the range of the handset from the receiver?
I have a metal boat, can I have Dockmate?
Yes, extra-long antenna cable can be supplied for the aerial to be mounted remotely from the control box.
How do you charge the handset?
All handset have re-chargeable batteries and a USB cable for charging. In addition the Twist handset has wireless charging capability.
Does the handset power down when not in use?
The handset will switch off after 30minutes of non-use
Is technical support available?
Yes, all our installers are trained and there is further worldwide support. Also on our website there are technical manuals.
What warranty do I get with the equipment?
Factory warranty: 3 years (see user manuals and website.)